Commerce

WooCommerce and Wix commerce

Ground product discovery and order workflows in the connected store instead of copying catalog data into a prompt.

The customer context

Ground product discovery and order workflows in the connected store instead of copying catalog data into a prompt.

Use native catalog and order capabilities for supported WooCommerce and Wix stores while keeping business rules in Telp.

What this workflow can cover

  • Search supported store catalogs with structured criteria
  • Read product details from the connected source
  • Resolve references before preparing an order action
  • Keep confirmation and failure handling under platform rules

Commerce

How it works

  1. 1

    Connect the supported store and synchronize the available Telp tools.

  2. 2

    Attach only the required tools to the selected agent.

  3. 3

    Test product discovery, ambiguity, unavailable items and order confirmation cases.

What your team gets

Grounded product answers

Less duplicated catalog maintenance

Safer order actions with explicit confirmation

Telp

How your team keeps control

Credentials remain server-side

Secrets are not placed in prompts or customer-visible conversation text.

Every tool has a contract

Names, descriptions, fields and permission policy define what the agent may request.

Writes can require confirmation

The platform can prepare a structured draft and execute only after explicit approval.

FAQ

Frequently asked questions

How much access does WooCommerce and Wix commerce receive?

Only the specific operations and fields exposed through approved tools. A connection does not give the agent unrestricted access to the underlying system.

Can write actions require a person to confirm them?

Yes. Sensitive operations can remain structured drafts until the platform receives explicit confirmation.

What happens when an integration fails?

The action is not presented as successful. Technical detail remains available in operational logs or debug surfaces, while the customer receives an appropriate next step.

Want to validate this workflow with your own examples?

Tell us the channel, current process and first result you want to improve. We will suggest a focused rollout path and the cases your team should test.