Pricing

AI is included. Choose how your team uses it.

Try Core for 7 days without a card. Then choose Solo, Core or Pro and use Telp with AI agents, as a team inbox or as a controlled integration layer.

Choose a plan

AI agents, team inbox and integrations in every plan.

Let AI handle the repetitive work or run every conversation manually. AI is built into Telp, not sold as a separate add-on.

7 days free

Try Core features without a card

Choose the plan you may want after the trial. Your company first gets 7 days with Core capacity, supported channels, included AI use and 10 browser voice minutes; no card is required and no subscription starts automatically.

No card is required. If you do not subscribe, AI, channels and automations pause while your data and setup stay available.

No card or commitment

One price for the whole team — no per-user charge within the included limit.

AI is included in Solo, Core and Pro. No separate AI package and no need to use automation if your team prefers the inbox.

Each card shows what is included, not included or coming later, and where an external account or provider charge is required.

Solo

For one person who wants a serious inbox and one AI agent at a low starting price.

€84 /year

Charged as one annual payment

Total price for 1 user

AI included

Plan includes

  • 1 team user
  • 1 active AI agent
  • Fast AI response mode
  • Unified team inbox
  • Contact profiles
  • Internal notes
  • Basic conversation routing
  • Knowledge base
  • Human handoff
  • 250 active contacts per month
  • 1-year conversation history
  • Telp branding

Voice & phone

Voice is not included in Solo.

  • Browser voice Not included
  • Voice transcripts and recordings Not included
  • Phone numbers and standard calls Core / Pro · coming soon Not available with Solo.

Channels

Website chat is included. Choose one additional messaging channel.

  • Website chat and hosted link
  • Messenger
  • Instagram
  • Telegram
  • WhatsApp Business Your business account Messaging fees are billed separately.
  • Viber Business chatbot Paid Viber account The Viber account and provider fee are separate.
  • Email inbox channel Coming soon
  • SMS messaging Coming soon

Integrations

Use the available integration route shown below.

  • Webhooks Basic
  • Google Sheets, Airtable and calendars Via webhook
  • Public Messaging API Coming soon
Start 7-day trial

Core

Most popular

For small teams that need every available channel, AI and everyday integrations.

€384 /year

Charged as one annual payment

Total price for a team of up to 5

AI included

Plan includes

  • Up to 5 team users
  • Up to 3 active AI agents
  • Unified team inbox
  • Contact profiles
  • Internal notes
  • Conversation assignment and routing
  • Knowledge base
  • Human handoff
  • 1,000 active contacts per month
  • Fast AI response mode
  • 2-year conversation history
  • Telp branding removed

Voice & phone

Browser voice is included. Customer-owned phone connectivity is coming soon.

  • 60 browser voice minutes per month
  • Voice transcripts and summaries
  • Voice recordings · 90-day retention
  • Phone numbers and standard calls Customer-owned provider Number and calls are paid directly to the phone provider.

Channels

All currently available messaging channels are included.

  • Website chat and hosted link
  • Messenger
  • Instagram
  • Telegram
  • WhatsApp Business Your business account Messaging fees are billed separately.
  • Viber Business chatbot Paid Viber account The Viber account and provider fee are separate.
  • Email inbox channel Coming soon
  • SMS messaging Coming soon

Integrations

Business systems connect through the route shown below.

  • Webhooks Standard
  • HTTP / REST tools
  • Google Sheets, Airtable and calendars Webhook / HTTP
  • CRM, shop and helpdesk systems Webhook / HTTP
  • Public Messaging API Coming soon
  • Direct automation integrations Coming soon
Start 7-day trial

Pro

For growing teams that need more agents, voice, advanced automation and control.

€780 /year

Charged as one annual payment

Total price for a team of up to 10

AI included

Plan includes

  • Up to 10 team users
  • Up to 5 active AI agents
  • Unified team inbox
  • Contact profiles
  • Internal notes
  • Advanced assignment and routing
  • Knowledge base
  • Human handoff
  • 2,500 active contacts per month
  • Fast and Advanced AI response modes
  • 3-year conversation history
  • Custom tools and controlled actions
  • Telp branding removed

Voice & phone

Browser voice is included with longer recording retention. Customer-owned phone connectivity is coming soon.

  • 200 browser voice minutes per month
  • Voice transcripts and summaries
  • Voice recordings · 180-day retention
  • Phone numbers and standard calls Customer-owned provider Number and calls are paid directly to the phone provider.

Channels

All currently available messaging channels are included.

  • Website chat and hosted link
  • Messenger
  • Instagram
  • Telegram
  • WhatsApp Business Your business account Messaging fees are billed separately.
  • Viber Business chatbot Paid Viber account The Viber account and provider fee are separate.
  • Email inbox channel Coming soon
  • SMS messaging Coming soon

Integrations

Higher limits and custom connection options are included.

  • Webhooks and HTTP / REST tools Higher limits
  • Google Sheets, Airtable and calendars Webhook / HTTP
  • CRM, shop and helpdesk systems Webhook / HTTP
  • MCP and custom systems
  • Public Messaging API Coming soon
  • Direct automation integrations Coming soon
Start 7-day trial

Business

For larger volume, multiple teams, custom permissions, SLA and compliance needs.

Custom

Custom price for your organization

Plan includes

  • Multiple teams and roles
  • Custom AI and channel capacity
  • Custom retention and permissions
  • Dedicated onboarding
  • Security, compliance and SLA options

Voice & phone

Voice capacity, retention and phone service are agreed for your organization.

  • Browser voice capacity Custom
  • Transcripts, summaries and recording retention Custom
  • Phone numbers and standard calls Customer-owned provider Number and calls are paid directly to the phone provider.

Channels

Current channels and capacity are agreed for your organization.

  • Website chat and hosted link
  • Messenger
  • Instagram
  • Telegram
  • WhatsApp Business Your business account Messaging fees are billed separately.
  • Viber Business chatbot Paid Viber account The Viber account and provider fee are separate.
  • Email and SMS channels Coming soon

Integrations

Integration scope, limits and support are agreed with your team.

  • Webhooks, HTTP / REST and MCP
  • CRM, shop, helpdesk and business systems Custom connection
  • Public Messaging API Coming soon
  • Direct automation integrations Coming soon
Contact sales

What is an active contact? One person your team or AI exchanges a direct message or call with during the billing period. Multiple conversations and channels for the same contact still count once; stored contacts and broadcasts do not count.

Channel terms

Connected through Telp, billed separately where stated

Your Telp plan includes supported connections. External channel accounts, message usage, phone numbers and calls are paid directly to their provider where shown below. Business-initiated service notifications require recipient permission and an approved message template where applicable. Bulk marketing is not supported.

Your business account

WhatsApp Business · message fees apply

Connect your own WhatsApp Business account. Applicable WhatsApp message charges are not included in the Telp subscription and are billed separately through that account.

External provider fee

Viber Business chatbot · provider fee applies

A Viber connection can be used as the messaging channel in Solo and is available with the other supported channels in Core and Pro. A Viber Business chatbot account is contracted and billed separately by Viber or its partner.

View Viber rate card

Customer-owned provider · coming soon

Connect a business phone number to an AI agent

The phone number and call service are not part of the Solo plan or the Telp subscription price. When available, Core and Pro companies will connect their own supported phone-provider account and pay that provider directly for the number and calls.

All paid plans include measured AI usage. You can still use Telp purely as an omnichannel inbox or integration layer. Browser voice is included in Core and Pro. Phone connectivity will use a customer-owned provider; phone numbers and calls are not part of the Telp subscription.

Catalog prices are shown in EUR, or fixed USD pricing for customers in the United States. Applicable tax and the final total are shown before payment. AI usage is measured by the services and models used. Third-party messaging charges may apply, while phone numbers and calls are paid directly to the phone provider.

Onboarding

Implementation help is optional

Start independently in the product or involve the team to prepare the first workflow, knowledge, test conversations and approved integrations.

Guided onboarding

€200–500

Help with the knowledge base, first AI workflow, test conversations and basic email or sheet output.

Custom workflow setup

€500–1,500

Multiple steps, CRM/sheet integration, specific rules, handoff scenarios and preparation for several channels.

Complex integration

€1,500+

Custom API, ERP/CRM/admin system, complex permissions, multi-agent workflow or voice + messaging + CRM.

Built by Artifision

Need Telp tailored to your workflow?

Artifision builds and operates Telp. For a more involved rollout, the team can help define the first use case, prepare knowledge and handoff, connect approved systems, and validate the launch.

  • Use-case and conversation design

  • Knowledge, handoff, and permission setup

  • Custom integrations and launch validation

What we ask before a tailored recommendation

  • Which channels do you use?
  • How many enquiries do you receive monthly?
  • Which questions repeat most often?
  • Do you need chat, voice or both?
  • Which system should AI connect to?
  • Can AI create records/appointments or should a person confirm?
  • Which result should we measure in the first month?

Best first offer for a pilot

30-day AI pilot for the first workflow and the channels you already use.

Send your channels and enquiry volume. We will suggest the simplest AI pilot, with optional onboarding if you want help.

Start free trial